Poolup | Free community betting service

General Terms & Conditions

Introduction
1. By using PoolUp`s services you accept and agree to be bound by the Terms. If you do not agree to be bound by the Terms, please do not use PoolUp’s services. We may change these Terms from time to time, by reasonable notice to you. You can always read the most up-to-date Terms and access our services on www.poolup.club (“Website”). If we make any material changes to the Terms, we will notify you of those changes in advance and obtain your agreement to them. In the event that you do not accept these Terms, you will be prohibited from using our services. However, you may close your Account at any time. The Terms are the entire agreement between us and replace any previous agreements.
Intellectual property rights
1. Unless marked otherwise PoolUp.club Ltd enjoys the commercial rights to exploit all intellectual property rights in the Site, and in the material published on it. Those works are protected by intellectual property laws and treaties around the world. All such rights are reserved.
2. You must not use any part of the materials on the Site for any commercial purposes without obtaining a licence to do so from us.
3. Our status (and that of any identified contributors) as the authors of material on the Site must always be acknowledged.
Opening and controlling access to your Account
1. By opening an account with PoolUp (“Account”) you confirm that:
  - you open your Account solely for fun;
  - you are opening your Account solely for your personal use (and are not acting as an agent on behalf of someone else);
  - the information you provide when opening your Account, and subsequently, is, and will at all times be, correct and accurate;
  - you are responsible at all times for any activity on your Account. You must ensure that other people (and in particular children or other vulnerable people) are not able to access your Account. You must ensure your password is sufficiently secure and is not available to, or easily guessed by, anyone else.
2. By opening an account with PoolUp (“Account”) you confirm that:
  - you will not use the service for any commercial benefit;
  - for any use of the service for the sake of commercial gain, you are personally liable in accordance with the legislation of the country of your registration;
  - it is illegal to use the PoolUp service for any gambling. You should note that, if you are younger than 18 and gamble, this is a criminal offence;
  - predictions on the service are accepted in virtual money, which is not the equivalent of real money, according to the results of the game on the service, users of the PoolUp service cannot have any obligations between themselves (financial / monetary / property, etc.).
3. Communication on the Service is based on the principles of mutual respect and equality of all members of the Service, which do not allow discrimination on any grounds.
  In the name of the User's Login, it is prohibited to use words / expressions that may be perceived as discrimination / intolerance / insults on any grounds.
  Also prohibited in the name of the login: obscene words and expressions, any advertising.
4. We may restrict, suspend or terminate your access to your Account and use of our services at any time and at our reasonable discretion, including due to violations of these rules.
Closure or Suspension of your Account
1. You are entitled to close your Account at any time, by contacting us through Customer Services ([email protected]).
2. We are entitled, at any time, to close or suspend your Account on written notice to you, including if:
  - you breach any of the Terms;
  - we suspect you of committing any Prohibited Practices;
  - in our reasonable opinion, your continued use of our services may damage our regulated status and/or reputation;
  - you used unfair external factors or influences (i.e., cheating) or take unfair advantage of our services, or otherwise use our services in bad faith (including, but not limited to, the exploitation of any loophole in any software used in connection with the services; using e.g., bots to enable play without human intervention etc.).
3. If your account has not been active (at least logged into your account) within 12 months, we will send you a letter stating that after 30 days the account will be deleted (including game history). After deleting the account, recovery is not possible.
Errors; Technical Malfunctions
1. You must contact Customer Services ([email protected]) and tell us as soon as reasonably practicable if you become aware of any Error relating to our services.
Complaints Procedure; Claims; Notices; and Miscellaneous
1. Any claim or dispute with regard to a game you have played using the services must be made within 48 hours from the date of that end of pool. We reserve the right not to accept claims or disputes made after that 48 hours from the date of that end of pool.
2. Complaint can be directed to our Customer Service team via email ([email protected]). All complaints must include: your login, registered Email address and include all relevant details giving rise to the complaint.
3. We will try to resolve your complaint within 48 hours from the date we receive it. We may take longer to resolve your complaint if it is complex, but will always try to reply within ten (10) days.

Sports Rules

Football. Main
1. All predictions are placed in accordance with our game rules and terms and conditions.
2. All quotes points are subject to fluctuation (due to changes in probabilities) and predictions placed will be settled at the points at the time the start of the pool.
3. Dates and kick-off times of matches shown on our website and Prediction Slips are for guidance purposes only
4. Settlement will occur with minimal time delay (as much as possible), based on the feed from our service providers.
  In the event of a dispute, settlement will be determined using data published immediately after the final whistle by the following sources and in order of priority 1) league/association official website 2) www.whoscored.com, 3) www.fbref.com. If data is not available from these sources or if there is significant evidence that the data is incorrect, predictions will be settled based upon such reputable alternative information sources which are available to us.
  Adjustments to settlement will not be made for any changes or adjudications made by governing bodies after the event.
5. The terms match Score and match Result mean the outcome of the match in normal time played. This includes any injury/stoppage time added on by the match official at the end of normal time. Extra time and penalty shoot-outs do not count.
Football. Forfeit (Technical defeat)
1. Forfeit (technical defeat) is a method in which a match automatically ends, and the forfeiting team loses.
  Forms of confiscation (although not exclusively): the team cannot (or refuses) to meet the basic standards of the game, either before it starts or as a result of actions that take place during the match; the team is found to have violated the rules of the sanctioning authority during the won match; fan riots; renouncement of one of the teams to start or continue the match; unsatisfactory condition of the lawn / stadium, violation of anti-epidemic protocols etc.
  The service counts points only for the backup prediction (Result). In this case, points for the Score are not awarded in the pool.
Postponed Matches
1. A postponement is deemed to be where a match isn't played on the day it's scheduled.
  A postponed match can occur for a variety of reasons (though not exclusively); inclement weather and conditions, security/policing, power failures, crowd trouble etc.
  If a fixture is rescheduled at the point of postponement and kicks off within 48 hours of original kick off time, then predictions will stand.
Abandoned Matches
1. An abandonment is deemed to be where a match has been unable to play to completion and play halted, and not played out to conclusion on the same day.
  An abandoned match can occur for a variety of reasons (though not exclusively); inclement weather and conditions, security/policing, power failures, crowd trouble etc.
  A match that's interrupted (e.g., inclement weather), but then plays to a conclusion on the same day won't count as an abandonment and predictions will be settled on the outcome at the end of the match.
  If a fixture is rescheduled at the point of postponement and kicks off within 48 hours of original kick off time, then predictions will stand.
Obvious Odds/Points or Terms Errors
1. We do all that we can to avoid errors, however we cannot accept responsibility for obvious errors, also referred to as palpable errors, or omissions in respect of the announcing, publishing or marking of Odds/Points, handicaps, or results that occur despite our every effort to ensure total accuracy.
  In the event that we make an obvious error, which occurs when the odds/terms offered are materially different from that available in the world market and/or are clearly incorrect given the probability of the event occurring, we reserve the right to amend that error and settle predictions at the correct odds/terms available when the prediction was struck.

Game Rules

Main Summary
1. Players prediction on the Score (Main pick) and identical Result (Backup pick) of multiple events (Line) which are pre-selected by PoolUp (System Pool, Section 8) or by Player (Private Pool, Section 9) and decided over a set pool start time.
  The start of the Pool is determined by the time / date of the start of the first pool event (Start / End Pool, Section 11).
  When filling the Line, Players place a single prediction only on the Score (Main pick), the prediction on the identical Result (Backup pick) is automatic (ex. prediction on Score "1:0" implies identical Result "Win 1"). Players have the option to combine a single prediction with two Scores – (Combo Prediction, Section 4). The player has the opportunity to change the rate in any event until the start of the pool, after the start of the pool, changes in rates are not possible. Until the start of the Pool, the predictions of the Players (Opponents in the pool) are not available for display; immediately after the Start of the Pool, all predictions of the Players are available for display on the Inside Pool page of this Pool.
  For correctly guessed outcomes, the Player is awarded Points. Points Quotes are determined from the probability of a particular outcome (Points, Section 3). The probability of a particular outcome is determined by the analytical department of the PoolUp Service (quotes are also checked on the global market). In case of significant changes in the initial quotes of probabilities before the start of the Pool (for example, injury of the leading player, etc.), the Service will make the appropriate changes to the quotes of Points on the Prediction Page. Previous quotes for all previously placed predictions on such an event will be automatically changed according to the new quotes (the Player will receive a corresponding message, the prediction can be changed before the start of the Pool). After the start of the Pool, the Points quotes for all events remain unchanged.
  Points are awarded according to the following priority:
  - if the Score is guessed correctly, then only points are counted for the Main prediction;
  - if the Score is not guessed, but Result is guessed correctly, then the points are counted only for the Sub-prediction (points for the Main and Sub-predictions are not summed up);
  - if the Score is not guessed and the Result is not guessed, the points are not counted.
  To check the player's gaming performance and compare the indicator with other Players, the PoolUp service calculates the Performance Rate (Section 21) for all registered Players.
  In each pool, a competition is held according to the number of points scored by each Line of Players (each line plays separately):
  - in each separate line the points scored for correctly guessed outcomes are summed up;
  - the winner (winners) of the pool is determined by the standings, the distribution of places in which is carried out according to the total amount of points scored (the more points, the higher the place in the standings of the pool).
2. The PoolUp service offers players two options for the game:
  1. To create Private Pools (Section 9) - selection of events, the number of events, Pool rules are determined by the Player (Pool manager, Section 2), then the Service generates a unique Private Pool page and sends the Player a unique hyperlink to this page. Then the Player (Pool manager) sends a hyperlink (as an invite) to other players (for example, friends, colleagues) with whom he wants to play. Players who have received a hyperlink go to the Private Pool page, where all the necessary information is available: a list of events, line cost, Pool rules, a list of already joined Players. Further, in order to join the Pool, you need to place a prediction on all mandatory events.
  2. To join System Pools (Section 8) - selection of events, number of events, Pool rules are determined by the Service. The selection of opponents (player lines) into the pools is carried out by a systemic algorithm. The player himself determines the number of opponents in the System Pool by choosing the appropriate Format Pool (Section 16) on the Pool Panel page.
    The player has the opportunity to play several lines in one pool (determined according to the Format Pool rules, each line scores points separately, the points scored by separate lines are not summed up),
    The player has the ability to play the same line (s) in several Pools (Multiply and/or copy Prediction Slip, Section 20).
    The pool game can be played either in one stage (Rule Tour, Section 6) or in several stages (Rule PlayOff, Section 7).
    In the game Service PoolUp, a game for virtual coins (Virtual Coins, Section 13) is used, the Player himself determines the cost of the line (Price Line, Section 14) from the options offered on the Pool Panel page. To check the financial performance of the Player and compare the indicator with other Players, the PoolUp service calculates the ROI (Section 22) in System Pools games for all registered Players.
Pool manager
1. The term "Pool manager" refers to the creator of the pool.
  Displayed on the "Inside Pool" page in the line "Pool Info"
  Pool manager for System Pools - "Service"
  Pool manager for System Pools - "Login" of the Player who created this Private Pool.
Points
1. Quotation of Points is determined from the probability of a particular outcome occurring. The PoolUp service always monitors world quotes, offering Players only a proven and optimal choice.
Combo Prediction
1. Players have the opportunity to combine a prediction with two Scores (in this case, the prediction is considered single, i.e. one line is taken into account). If the event can end with three Results (ex. Win1 or DrawX or Win2), then the combination can contain two Scores from any two Results (ex. Combo Pick Scores "1: 0 v 0: 0", Result "Win1 v DrawX"). In such a case, the probabilities of the selected Scores are summed up to determine the Points quote for the Combo prediction.
Score "Other Win 1" / "Other Draw" / "Other Win 2"
1. "Other Win 1" / "Other Win 2" covers the team winning by any score other than the ones specifically listed (for Win1: 3-2, 4-1, 5-3 etc. or for Win2: 2-3, 1-4, 3-5 etc.).
  "Other Draw" covers all draws other than 0-0 and 1-1 (that is 2-2, 3-3 and upwards).
  When forming a special field of outcomes Score, all unlikely outcomes (the probability of which is less than 2.5%) are combined into Scores "Other ...". For example, if a clear favorite is playing against a clear outsider, the specifically listed Scores for outsider will be abbreviated, only "0: 1", "1: 2", "0: 2" (possibly), "Other Win ... "
Tour Rules
1. The competition is held in one round. All lines remain in play until the final of the pool.
  For System Pools, the event set can only include Upcoming Events (quote Points available) (Section 23).
  For a Private Pool, the set of events may include Upcoming Events and Distant Events (quote Points / Odds not available yet) (Section 23, Section 24).
Rule PlayOff
1. The competition is held in several rounds.
  After the completion of each round (after the completion of the last event of the round), 50% of the lines (approximately) with the lowest number of points are eliminated from the pool (from Players with dropped lines, predictions on the events of the next rounds are not accepted). To determine the number of lines remaining in the game, the rule of rounding up to whole values is applied.
  Before the start of each next round, all previously accumulated points are reset to zero (a separate competition is held in each round).
  The maximum number of rounds in a pool is 3 (including the final round).
  The number of points scored in the Final Round determines the final standings of the Pool.
  For system pools, the number of rounds and the filling of rounds with events is performed by the system administrator. For private pools, the number of rounds and the filling of rounds with events is performed by the player - the pool manager (at the stage of creating a private pool).
  The minimum number of competing lines in each round is 2 (regardless of the number of lines in the previous round, at least two lines with the most points will get into the next round).
  The minimum number of events in each round is 2.
  In case of equality of points for the lines that are located in the standings on the threshold of 50% (the threshold of leaving the pool), all lines with the same number of points in the given range of places of the standings remain in the game (go to the next round).
  The set and number of events for each round is formed at the stage of creating the Pool (changing the set of events is impossible).
  The minimum time between the end of the last event of the previous round and the beginning of the first event of the next round is 24 hours (all players must have a comfortable period of time to prediction on the events of the next round).
  All points scored in any round in which the Player took part are taken into account in the Performance Rate.
  For Private Pools and System Pools, the event set may include Upcoming Events and Distant Events (Section 23, Section 24).
System pool
1. The set of the events, the number of events and the Pool rules are determined by the Service. The selection of opponents (player lines) into the pools is carried out by a systemic algorithm.
  The service does everything possible to make the game as fun as possible for all players in the pool. The system algorithm is tuned to use a combination of two algorithms: an algorithm for matching player lines and a random matching algorithm.
Private pool
1. The set of events, line cost and pool rules are determined by the Pool manager.
  One Player can create no more than 10 simultaneously active Private Pools (active pool - which has not ended yet).
  Private Pool can include Upcoming Events and Distant Events. As soon as the quotes for Distant Events Points are determined, all Pool Players will receive a corresponding message about the need to place a prediction.
  Events can be selected without restrictions on sports, countries, championships (any events available on the service).
  The maximum number of events in the Private Pool is 99.
  The private pool will be activated only after the pool manager places a prediction on all mandatory events.
  After creating a Private pool, the service creates a unique pool page (Inside pool) and a unique hyperlink to this page. Next, the Service sends a hyperlink to the pool manager (the hyperlink is also available on the My active pools - Inside pool page). The pool manager forwards the hyperlink to other players (friends, colleagues, etc.) with whom he wants to play. If necessary, the pool manager has the ability to change the hyperlink on the Inside pool page, in which case the previous one will be deactivated.
  Anyone who has a hyperlink and is registered on the service can join this private pool. Players who have received a hyperlink go to the Private Pool page, where all the necessary information is available: a list of events, line cost, Pool rules, a list of already joined Players. The responsibility for storing and distributing the hyperlink lies with the pool manager and the players who received it. Prize fund of the Private Pool: total number of lines in the pool * cost of one line.
  The minimum number of Players in one Private Pool is 2. If no other player except the pool manager joins the private pool, then this pool will be deleted at the moment the pool starts (Section 11).
Join Private Pool
1. To join a private pool, a player must follow the hyperlink to the page of this Private Pool (Inside pool) and place a Join with Prediction on all mandatory events.
  The line cost, pool rules, Pool manager are indicated on the Inside pool page in the Pool Info line.
  The list of events and the currently joined Players are indicated on the Inside pool page in the Pool Table.
  The number of players participating in private pools is unlimited.
  The maximum number of lines in one Prediction Slip is 1.
  The maximum total number of Prediction Slips in one private pool is 99.
  After the total number of Prediction Slips reaches the maximum, it is not possible to join the private pool.
Pool start / Pool end
1. The start of the pool is determined by the date / time of the start of the first event in the pool.
2. The end of the pool is determined by the end time of the last (by date / time) event in the pool.
Deadline for accepting predictions
1. Predictions (lines) are accepted only before the start of the Pool. After the start of the Pool, accepting predictions (lines) to the pool register stops, the function of changing the rates for all events in the pool is deactivated regardless of the start date / time of all events (exception Distant Events).
Virtual Coin
1. Predictions on the PoolUp service are accepted in virtual coins. The main principle of our game is not to increase your excitement, but to offer to use different tactics and strategies of the game, while checking your effectiveness, to play wisely, make adequate predictions and properly manage your account.
  Virtual coins are credited to the personal account of all Players after registration, it is also possible to replenish as needed (but with certain limits). On the PoolUp service, virtual coins cannot be bought or sold for real money, and they are not equivalent to anything. However, thanks to this tool, the service has the ability to calculate the ROI of each player, which is also useful information for the Player himself.
  2 All Players, after registration, automatically receive 300 coins to their personal account. If the balance of coins on the personal account has become less than 100 coins, the button "top up an account" will appear on the Player's Panel, after pressing which the Account will be replenished with another 100 coins. Account replenishment is possible no more than once within 7 days.
Price Line
1. The player chooses the line value in virtual coins from the options offered on the Service. Only lines with the same cost are accepted into one pool.
Prize
1. The prize fund is equal to the product of the total number of lines in the pool by the cost of one line
Format Pool (System Pool)
1. Player chooses Pool Format on the Pool Panel page. Lines with the same Format compete in one pool.
  The number of coupons per player is unlimited for any Pool Format.
  The minimum number of players in any Pool Format is two. The system controller will distribute coupons from one player to different Pools, it is impossible to play against yourself.
Format Pool (Private Pool)
1. Format Private Pool is automatically determined by the System Controller depending on the number of Prediction Slips / Lines connected to this Private Pool through a unique hyperlink.
  The cost of the line is the same for everyone (specified in the Pool Info).
  Information about the current number of connected lines is available to all Private Pool players on the Inside Pool (Pool Table) page.
  The minimum number of players / coupons in a Private Pool game is two.
  The maximum number of players / coupons in a Private Pool game is 99.
Pool JackPot
1. The system controller will create a single register and accept all JackPot coupons into it. The line cost is the same for all lines (specified in the JackPot rules).
  The number of players / coupons in the JackPot game is unlimited.
  The number of competing lines is not less than 100, if the number of lines accepted into the JackPot pool is less than 100, the pool will be held according to the rules of the Pool Formats (Section 16), depending on the number of lines accepted.
  The maximum number of lines from one player in one coupon is 10.
  Distribution of prizes:
  - the number of prizes is approximately 10% of the total number of lines (i.e.the minimum number of prizes is 10).
  - prize places are divided into two prize categories:
  1st category (stable) - places 1-10 (regardless of the number of lines) - 30% of the prize fund, the distribution is strictly fixed.
  2nd category (dynamic) - places from 1st to the last prize - 70% of the prize fund, according to the distribution formula in descending order, starting from 1st place.
  The exact distribution of the prize fund depends on the number of accepted lines, the final distribution is available to all players of the JackPot pool on the Inside Pool (Pol Info) page immediately after the start of the pool (after the lines are accepted to the pool).
Prediction Slip
1. Coupon 1 gives the Player the right to participate in one pool (the same pool format, the same line cost). The coupon contains at least one prediction line on all required events. The maximum number of lines in one coupon according to the Format Pool regulations (Section 16) Each Prediction Slip is assigned a unique identifier.
2. Prediction Slip total cost is equal to the product of the total number of lines in the coupon by the cost of the line.
Multiply and copy Prediction Slip
1. The player has the ability to copy and multiply Prediction Slip to play in other pools (eg in other formats or with a different line cost, or in the same format or in the same line cost). At the same time, in each new pool, the Player will have different opponents (with different lines and, accordingly, with different predictions on the pool events).
  If from one Player the number of registered coupons in one format is greater than the total number of pools created in this format, then the extra coupons (the latest in time of registration) from this Player will be canceled with the return of virtual coins to the balance (since the game against oneself in one pool is not possible).
Performance Rate
1. The PoolUp Service calculates the Performance Rate to objectively assess the gaming performance of each Player and compare the Rate with other Service Players.
ROI
1. The PoolUp service calculates ROI to objectively assess the financial performance of each Player and compare the ROI with other Service Players.
  For objectivity, when calculating ROI, all coupons played only in System Pools are taken into account (coupons played in Private Pools are not taken into account). When calculating ROI, coupons (and coins spent on them) that participate in active unfinished Pools are not taken into account.
Upcoming Events (Points available)
1. Events that will take place in the near future (1-7 days), Points / Odds quotes are determined and significant changes in quotes are unlikely, but not excluded.
Distant Events (Points/Odds not available yet)
1. Distant Events include:
  - events that will take place in a distant time (7 days or more), the Points / Odds quotes are not defined, or significant changes in quotes are possible;
  - events in which teams / participants have not yet been determined (for example, at the PlayOff World Cup stage), Points / Odds quotes have not been determined.
2. Acceptance of predictions on Distant Events.
  As soon as the Points / Odds quotes are determined, the system administrator will add values to the Prediction Page of this event as soon as possible. After that, all Players who have this event in the active Pool will receive an appropriate message about the need to place a prediction (My event calendar or Inside Pool, Add Prediction).
  If the Player for some reason does not have time to place a prediction before the start of this event, then at the start of the event (or the start of the Pool / Round of PlayOff) the Service will place an automatic prediction, an automatic prediction will be placed on one of the Scores on the Result in favor of the favorite (in random order), so the prediction will remain in play in any case.
Removing events from the Pool
1. The event is officially canceled
2. The Event is officially postponed for an indefinite period, information about the date / time of the beginning of the postponed Event is unknown within 48 hours from the date / time of the beginning of the last (by date) Event in the pool.
3. The Event is officially postponed, the date / time of the beginning of the postponed Event is determined for a period of more than 96 hours from the start date of the last (by date) Event in the pool.
Postponed Events
1. The event is officially postponed, the date / time of the beginning of the postponed Event is determined less than 96 hours from the start date of the last (by date) event in the pool, then the Event will be restored in the Pool with a new start date / time. If a fixture is rescheduled at the point of postponement and kicks off within 48 hours of original kick off time, then predictions will stand. If a fixture is rescheduled at the point of postponement and kicks off later 48 hours of original kick off time, then all predictions will be settled as void. After the system administrator of the Service adds new quotes for Points on the outcomes of Events, Users will receive a separate message about the need to place a new prediction on this event.
Removing a Pool
1. If more than 50% of the events in the Pool are removed, the Pool is removed. The points scored for the played Events are counted in the Performance Rate. Predictions placed on this Pool are returned to the gaming account of all Players (prizes are not determined). The removed pool is not counted in ROI. The removed pool (and its events) is not displayed on the Player's personal statistics page.
Postponed Pool
1. Not provided.
User claims
1. You must contact Customer Services and tell us as soon as reasonably practicable if you become aware of any Error relating to our services.
  User claims based on the pool results (Scores, Results, Points, calculate pools Table, determination of places (prizes) in the Table, etc.) are accepted within 48 hours after the end of the last event in the pool by date and time.
  User claims must be precise and concise in content and, if necessary, supplemented with links from the official sources of information.
  After the expiration of this period, claims will not be accepted.
Correction of technical errors
1. The correction of technical errors (Scores, Results, Points, calculate pools Table, determination of places (prizes) in the Table etc.) is performed within 48 hours after the end of the last Pool event by date and time. After the expiration of this period, the results of the pool are not changed.

Privacy Policy

Purpose of this Privacy Notice
1. This Privacy Notice sets out the ways we (PoolUpClub ltd.) collect and use your personal data when using any of our online services.
  This policy (together with our Terms and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
  This Privacy Notice is linked to our General Terms. You should read and understand both documents. We update this Privacy Notice as and when our processes change.
  If you have any queries about the information in this notice, please send your enquiry to our Customer Services department who'll be able to assist you.
Information we may collect from you
1. We may collect and process the following data about you:
  - information that you provide by filling in forms and placing predictions at www.poolup.club (the “Site”, a term deemed to include any other interfaces or platforms through which we make our services available); this includes information provided at the time of registering to use the Site or while predicting on the Site
  - a record of any correspondence between us, including any information you submit to us when reporting a problem with the Site;
  - completed surveys that we use for research purposes, although you do not have to respond to them;
  - details of your visits to the Site and the resources that you access in doing so;
  - information from the devices you use access the Site; this includes, but is not limited to, your IP address, operating system and location data.
Uses made of the information
1. We use information held about you in the following ways:
  - to help us set up and manage your account;
  - to ensure that content from the Site is presented in the most effective manner for you and for the device from which you are accessing the Site;
  - to provide you with information, products or services that you request from us;
  - to notify you about changes to our services;
  - to ensure accounts comply with our Terms of play; and
  We may contact you in relation to promotions, products or services that you may be interested in from time to time, where you have consented to receive such marketing communications.
Sharing your personal data
1. We share personal data with:
  - Analytics companies
  - Advertising agencies
  - Risk and fraud agencies
  - Customer service agencies
  - Regulators
  We disclose anonymized data (such as aggregated statistics) about the users of our services in order to describe our sales, customers, traffic patterns and other information to prospective partners, advertisers, investors and other reputable third parties and for other lawful purposes, but these statistics won't contain your personal data.
  Occasionally, we're required by law, court order or governmental authority to disclose certain types of personal data.
2. We may disclose your personal information to third parties:
  - in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  - if PoolUp.club Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers may be one of the transferred assets
Overseas transfer of your information
1. We transfer personal data to organisations outside of the European Economic Area (EEA) in connection with the provision of services and for the purposes listed above.
  Where data is transferred outside of the EEA, we'll do so under standard contractual clauses or binding corporate rules or any other acceptable method that ensures a protection of your data to the standard required within the EEA.
  If your personal data is transferred by us outside the EEA in accordance with paragraph above, we'll take all reasonable steps to ensure that adequate measures are in place to keep your personal data as secure as it's within the EEA and in accordance with this Privacy Notice.
Your Rights
1. We will assist you if you choose to exercise any of your rights over your personal data, including:
  - withdrawing your previously granted consent to process your data from that point onwards. Note that you can update your marketing preferences, including opting-out of receiving marketing from us at any time via your account. We will also include unsubscribe features in our marketing communications which you can utilize to opt-out of future such communications.
  - correcting of any personal data that is incorrect or out of date;accessing to your personal data that we hold or process (see section 7 below for more information on this);
  - deleting any of your personal data that we process, though please note that in relation to any request to delete such data we may be subject to legal and/or regulatory requirements to keep personal data for a longer period, in particular pursuant to any applicable statutory limitation period;
  - restricting the processing of your personal data in certain circumstances;
  - asking us to provide you or another company you nominate with your personal data, including in a format which enables you to transfer your personal data to another organization (‘the right to portability’);
  - the ability to object to any processing of your personal data where we are doing it for our legitimate interests (i.e. a business or commercial reason we may have to process your personal data);
  - the ability to contest a decision made entirely by automated processing, to express your point of view and to request that a human review the decision;
  - lodging a complaint with any relevant Data Protection Authority.
Access to your personal information
1. You are entitled to request access to the information held by us about you. Any access request will be dealt with by us within one month of being made by you and we will endeavour to provide such data to you in a format of your choice.
Retention of your personal data
1. We will keep your data for the period that your account remains open with PoolUp.club. Once your account is closed, we will keep your data for the minimum length of time required to comply with the purposes set out in this policy and relevant legal and/or regulatory obligations.
Changes to the privacy policy
1. Any changes we make to this Policy will be posted on this page and where we deem such changes to be material we will notify you by email. We will communicate details of material changes to you in advance, giving an appropriate amount of time for you to consider and understand the changes before they become effective.

Cookie policy

About cookies
1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  Cookies can be used by web servers to identity and track users as they navigate different pages on a website and to identify users returning to a website.
  Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
Cookies used on the site
1. We use performance/analytics cookies to analyze how our websites and apps are accessed, used, or performing in order to provide you with a better user experience and to maintain, operate and continually improve our website.
  Some of our cookies record information about choices you've made on previous visits to our website, and allow us to tailor our website to you. These cookies mean that when you continue to use or come back to our website, we can provide you with our services as you have asked for them to be provided.
Advertising and Targeting Cookies
1. We allow third party companies, including advertising companies, to place cookies on our website.
  These cookies enable such companies to track your activity across various sites where they display adverts and record your activities so they can show adverts and promotions that they consider relevant to you as you browse the internet.
  Cookies also allow us and third parties to know whether you have seen an advert (or a type of advert), and how long it has been since you have last seen it. This information is used for frequency capping purposes, to help tailor the adverts you see, and to measure the effectiveness of adverts.
  We can use information from one device to help personalize your experience on another device.
Blocking, Deleting cookies
1. Most browsers allow you to refuse to accept cookies or delete cookies already stored on your computer
  Should you wish to learn more about cookies, you can do so by visiting www.allaboutcookies.org.